Spa CRM
The dashboard your whole team uses.
Calendar, till, clients, team and accounts in one place — built and set up with your spa, and used by your staff in English or Thai.
Included in your plan · Set up with you · English & ภาษาไทย
In English or ภาษาไทย
Every screen in your team’s language.
Each person picks English or Thai, and the whole dashboard follows — menus, buttons, messages, dates. Names your team types, like clients, therapists and treatments, stay exactly as written.
Workspace
- Dashboard
- Calendar14
- Bookings
- Sales
- Inbox & follow-ups
People
- Clients
- Services & menu
- Team & roles
Finance
- Accounts
- VAT & payroll
Up next
Today and tomorrowLayla
Hot stone ritual · 90 min · Therapist Mei
Today 14:30
Checked inSara
Swedish massage · 60 min · Therapist Aya
Today 16:00
ConfirmedNoura
Thai massage · 90 min · Therapist Ravi
Today 18:30
PendingWalk-in
Foot reflexology · 60 min · Therapist Noor
Today 20:00
Confirmed
Check out
- Hot stone ritualAED 480
- Aromatherapy oilAED 95
- Subtotal
- AED 575
- VAT 5% included
- AED 27.38
- Total
- AED 575
Tips+AED 50
Complete sale · AED 625
Underlined names are typed by your team, so they stay exactly as written in both languages.
What’s inside
Everything the front desk, therapists and owner need.
Calendar & rooms
A day view by therapist or room, plus week and month overviews. Therapist and room are reserved together — the database itself blocks double booking.
Every booking, one calendar
Bookings from your website and from the AI receptionist in your Instagram messages land on the same calendar as walk-ins and phone bookings.
Till, packages, gift cards & memberships
Check out bookings and walk-ins, split across cash, your card terminal or a transfer. Sell packages, gift cards and memberships. Payments are recorded, never processed.
Full UAE tax invoices
Any sale prints as a full tax invoice: your TRN, the customer’s name, address and TRN, and VAT line by line.
Staff, commission & tips
Shifts, commission per booking and tips per therapist. Commission goes into the monthly payroll run and the WPS salary file; tips and advances are paid out separately.
Therapists see their own day
Therapists see only their own bookings, check guests in and out, and follow their own earnings — never the spa’s revenue.
WhatsApp reminders, one tap
Confirmations, reminders and thank-yous are written and queued for you. Your staff tap to send each one from your own WhatsApp — nothing goes out automatically.
Clients & intake forms
Everyone who has booked or walked in, with their visits, preferences, packages and signed intake forms.
Reports & KPIs
Revenue, occupancy, no-shows, top services and therapists, booking sources, the daily close, profit and loss and VAT figures.
Multi-branch
Each branch with its own hours and business day. Choose which branches every team member can see.
Roles & permissions
Owner, manager, receptionist, therapist and accountant — or roles of your own — plus an audit log of every change.
Two-factor sign-in
Owners and managers sign in with two-factor authentication, switched on from day one.
Set up for you
We build your CRM with you.
No empty software to fill in on your own. We set up your spa with you — menu, staff, rooms, hours and your first import — so your team starts on a dashboard that already knows your spa.
- 01
Apply for your spa
Tell us about your spa in a short application. We review it and get in touch.
- Al Waha Spa · Jumeirah
- Application accepted ✓
- 02
We build it with you
Your menu and prices, rooms, therapists and shifts, and each branch’s opening hours — set up together, usually in one visit.
- Hot stone ritual · 90 min · AED 480
- Rooms 1–6 · open until midnight
- 03
Bring your clients
Import clients, your menu and products from a spreadsheet. We do the first import with you.
- clients.xlsx → 1,240 clients
- Phones, notes and tags kept
- 04
Your team signs in
Invite each person with their role and branches. Everyone picks English or Thai for themselves.
- Mei · Therapist · Thai
- Sara · Receptionist · English
Let’s set up your spa’s CRM.
Set up in an afternoon. We help you import your clients and menu.